Delivery dispute ratio

Delivery Dispute Ratio calculation = Number of order lines with dispute ÷ total number of order lines received

(or = Goods amount received with dispute (at COGS) ÷ total goods amount received (at COGS))

It is part of the suppliers quality ratios.

It measures the rate of deliveries received and then placed in a state of dispute (or as a percentage expressed in order lines, or in value of the goods received)

→ Suppliers dashboard

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Shortage cost

Shortage Cost calculation = costs related to urgent deliveries + lost sales + penalties + accesories purchased at an higher price + higher administrative costs

It is part of the procurement activity ratios.

It measures the total cost of a shortage situation.

→ Procurement dashboard

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Total Cost of Supply

Total Cost of Supply calculation = acquisition costs + Inventory Holding Costs + Purchase costs

It is part of the procurement activity ratios.

It measures the total cost of supplying goods to inventory.

→ Procurement dashboard

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