Delivery dispute ratio

Delivery Dispute Ratio calculation = Number of order lines with dispute ÷ total number of order lines received

(or = Goods amount received with dispute (at COGS) ÷ total goods amount received (at COGS))

It is part of the suppliers quality ratios.

It measures the rate of deliveries received and then placed in a state of dispute (or as a percentage expressed in order lines, or in value of the goods received)

→ Suppliers dashboard